When Is It An Emergency?
If you believe your pet requires emergency medical care, please call us. We would rather see people be too cautious rather than wait too long with a problem.
These situations require a call to us no matter what the day or hour:
- Frequent vomiting within a short period of time
- Frequent bouts of diarrhea
- Difficulty breathing
- Very fast or very slow breathing (get to know your pet's normal resting pulse)
- Straining to urinate and or blood in the urine
- Paralysis
- Dangling limbs
- Any trauma - being hit by a car, falling out of a window, a fight with another animal--even if the pet appears to be acting normally.
- Injury or irritation to the eyes
- If you suspect poisoning
- Burns
- Bleeding Wounds
After-hours procedures:
Should you have an emergency at a time before or after the hours listed below, please call the hospital at (718) 347-1057.
If your are calling Monday through Friday between 8 p.m. and 11 p.m.:
Our telephone will be answered by one of our licensed veterinary nurses. He or she will answer your questions and, if necessary, have one of our doctors call you back.
If your are calling Saturday or Sunday between 4 p.m. and 11 p.m.:
A taped message will respond to your telephone call and give you the the telephone number of our answering service. An operator will take information from you and have one of our staff doctors return your call.
If your are calling after 11 p.m. or before 9 a.m.:
A taped message will respond to your telephone call and give you a telephone number of our answering service. An operator will take information from you and, if she cannot be of assistance, she will refer you to one of the all-night or weekend emergency clinics.